What is the process if an agency reports continued compliance during their annual report, but during the FLETA assessment they are found non-compliant?

The FLETA Procedures and Standards Manual (2015 Edition) states:

Reaccreditation is a fresh look at a program or academy to ensure continued compliance with the FLETA Standards. (pg. 24)  

The purpose of the annual report is to assure the Board and the agency that the accredited program/academy continues to meet the FLETA standards and to ensure consistent, high-quality training continues to be provided. To accomplish this objective, the agency must complete a thorough review and analysis of the directives/policies and other proofs of compliance relative to each FLETA standard. The annual report is an opportunity for the agency to show they are in continued compliance with all applicable FLETA standards and provides the agency an opportunity to highlight improvements and/or activities the agency has implemented. (pg. 22) The checklist included as part of the annual report form provides an outline for agencies to conduct the “complete and thorough review and analysis” of their accreditation materials during each year of the accreditation cycle.

If an agency documents during their annual reports and their self-assessment certification memo that they are still compliant with all applicable standards, and the FLETA Assessment team identifies non-compliant issues, then the Corrective Action Plan (CAP) process would be followed as it would for initial accreditation. The CAP process is there to support an agency’s development throughout the process and will be followed systematically for initial and any subsequent accreditation. The FLETA Board will make the determination of compliance based on the outcome of the CAP.