“I think that FLETC has continued to improve as a result of the FLETA process. Our processes have improved to the point where we are now rolling out our centralized training management directorate. You would think, “Why didn’t you have that before?” Well, we had other processes in place, but we did not have a centralized part of the organization that was really focused on developing training and the ISD model. With FLETC getting as large as it has since 9/11 and having so many different sites to operate, consistency and standardization is very important. The accreditation process has helped us to focus in on that, and now I feel very confident that when we do training at one site, it’s the same training that we are doing at every other site. From a legal perspective and a quality assurance perspective, I am assured that what we are delivering meets the same mark with the accreditation process and standards that have been set by the Board. I feel more confident than I have ever felt as a result of this process.” -- Connie Patrick (Retired), Director, Federal Law Enforcement Training Centers
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