Advanced Resolution Conversation

Transportation Security Administration Training Center
Initial Accreditation
November 2019

The purpose of the ARC is to provide participants with a standardized communications model for conducting informal interviews when employing TSA policies and procedures currently used in the workplace. This training focuses on the ARC five-step interview model specifically developed for the TSA workforce as an enhanced skillset to aid and assist in making a final determination when administering alarm resolution procedures. The ARC is four instructional days and consists of 32 hours of instruction. The average number of students per iteration of the program is 24.

Accreditation History

Initial Accreditation
November 2019